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Supporting Mortgage Servicing Workflows

Asteroom supports exterior inspection programs across the mortgage servicing lifecycle, including:

Proactive delinquency monitoring with timely exterior property updates

Proactive Delinquency Monitoring

Support delinquency monitoring workflows with timely exterior property updates and occupancy observations.

Streamlined occupancy verification for property preservation workflows

Streamlined Occupancy Verification

Capture visible occupancy indicators to support servicing and property preservation workflows.

Foreclosure and REO inspections with standardized exterior documentation

Foreclosure & REO Inspections

Support foreclosure and REO workflows with standardized exterior property documentation.

REO asset monitoring documenting visible exterior conditions

REO Asset Monitoring

Document visible exterior conditions and maintenance concerns for REO asset management workflows.

Collateral condition documentation for servicing and portfolio review

Collateral Condition Documentation

Maintain standardized historical property records to support servicing and portfolio review workflows.

How Our Workflow Operates

Asteroom streamlines exterior inspection operations through standardized field collection, QA-reviewed reporting workflows, and flexible enterprise delivery methods.

Field inspector reviewing an Exterior Property Condition Report on a tablet during a drive-by inspection
Inspection order assignment via secure enterprise portal or direct API integration

1. Inspection Order Assignment

Submit orders via our secure enterprise portal or direct API integration. Our system instantly dispatches the task to a certified data collector in our nationwide network.

Standardized capture using the guided Asteroom mobile application

2. Standardized Capture

Data collectors utilize the guided Asteroom mobile application. The app ensures identical angles, comprehensive exterior views, and specific occupancy indicators are recorded with standardized data collection.

Quality assurance review verifying image clarity and required observations

3. Quality Assurance Review

Every data package passes through our internal QA review. We verify image clarity, confirm required observations are documented, and check for format uniformity before final sign-off.

Seamless data delivery via PDF, JSON/XML, API, or secure SFTP

4. Seamless Data Delivery

Inspection reports can be delivered through PDF, JSON/XML, API, or secure SFTP workflows.

What You Get in Every Package

Everything you need for confident property insights.

Clear front-facing elevation photo of the property exterior
01

Clear Front-Facing Elevation

High-quality image capturing the full front view of the property.

Mailbox photo used for property address verification
02

Property Address Verification

Verified address confirmation to ensure accuracy and trust.

Documented photo set with comprehensive exterior coverage from multiple angles
03

Documented Photo Sets

Comprehensive photo coverage from multiple angles.

Structured condition metrics checklist with standardized data points
04

Structured Condition Metrics

Standardized data points for clear, consistent reporting.

Why Mortgage Servicers Choose Asteroom

Standardized inspection workflows for consistent field data collection

Standardized Inspection Workflows

Structured mobile-form data collection helps improve reporting consistency across inspection regions and field operators.

Internal quality assurance review verifying report completeness and accuracy

Internal Quality Assurance Review

Inspection submissions undergo QA validation to verify report completeness, image quality, and required data accuracy before delivery.

Flexible enterprise delivery via portal, API, and SFTP

Flexible Enterprise Delivery

Both PDF inspection reports and structured JSON/XML outputs are available through portal access, API integrations and SFTP delivery.

Dependable 48-hour inspection turnaround times nationwide

Dependable 48-Hour Turnarounds

Our nationwide collector network supports consistent 48-hour inspection turnaround across geographically distributed portfolios.

Ready to Improve Your Mortgage Servicing Inspections?

Mortgage servicing team reviewing exterior inspection reports
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