Asteroom 3D Tour Creating Solution - Fast and Professional
Help center

Find answers to your questions here about the Asteroom Pano Kit and online virtual tour

  • Step 1. Install the device

    1.Please download [ Asteroom ] in Google Play or the App Store. Enter your email address and password to login. If you haven't registered your account yet, you can also sign up with Facebook, Google+ or create a new account.

    2.Turn on the rotator switch, then place your phone with your fisheye lens attached on the rotator. Please make sure the fisheye lens on your phone is vertically aligned with the rotator knob.

    3.Turn on your phone’s Bluetooth, and the rotator will automatically connect to the app. (You don’t need to pair Bluetooth in the setting. Your phone will be automatically paired to the rotator).

    • The rotator uses the Bluetooth technology called BLE 4.0. It does not need to be paired in the setting. Instead, the Bluetooth will automatically pair when your phone’s Bluetooth and rotator switches are both turned on.
    • In order to successfully complete the Bluetooth connection after you have completed all of the above steps, (even if the app's camera mode is still connected or after disconnecting for a period of time), just restart your phone's Bluetooth and the rotator. They will both automatically re-pair.

    4.Use of the tripod: When shooting an indoor space, your tripod will be used. We recommend choosing a stable and reliable tripod to avoid any jitters and skews caused by the rotator when your phone’s attached. This can affect the quality of your panorama as well.


  • Step 2. How to shoot a perfect 360° panorama

    1.For the fisheye lens position, reference to the picture shown below. Please make sure it is aligned with the back camera of your phone.

    2.When shooting, we recommend to find an environment where the lighting is even or slightly bright.

    3.Again, try to let your phone, fisheye lens, and rotator knob aligned in a straight vertical line.

  • Step 1. Take a panorama photo

    • a.Open the asteroom app.
    • b.Click the capture button to enter the shooting mode.
    • c.Now click on the capture button again to begin shooting. When the phone and rotation meter stop, this means that you have completed your 360° panoramic shooting. You can now move on to another room and continue shooting until all of your spaces have been shot.
  • Step 2. Create a personal virtual tour

    After your shooting is complete, you can add a virtual tour by clicking on the “Adding new project” button. Follow the steps below:
    • a.Fill in the object name, description, location, and so on.
    • b.Add a panorama.
    • c.Select the panorama you just shot.
    • d.Upload. After uploading is complete, then connect to the virtual tour.
  • Step 3. Connect to the virtual tour

    • a.Click on your virtual tour object and open the first panorama.
    • b.Then click again to add a hotspot.
    • c.Select the location to link to go to the next panorama.
    • d.Move the hotspot to the entry point of the next panorama.
    • e.Repeat this step until all the panoramas are connected.
  • Step 4. More tips and tricks!

    Congratulations! Your virtual tour is now ready to be shared to share with anyone! There are even more available features, and you can click on any of the following links listed below to learn how to edit and make your tour even better.
  • 1.Set up your device
    • a.Use a high-pixel mobile phone

      The higher the number of pixels in your mobile phone will result in better quality photos which you take. The Asteroom app supports most iOS and Android phones. You can use the iPhone XS or Google Pixel phone for high-resolution panoramas, and you can also get amazing photo quality with just a regular phone.

      In order to shoot a perfect panoramic photo, it is very important that the fisheye lens is properly clamped on your mobile phone. Here are a few tips:

      • How to clip the fisheye lens

        • Make sure that the fisheye lens is fully completely clipped to the rear lens of your mobile phone. Please refer to the picture displayed below:
        • The center of the fisheye lens should be placed exactly at the center of the rear lens of your phone.
      • How to make the your photo taken is perfect

        • During the rotation, confirm that the detected area within the circle is completely within shooting range.
        • The two of examples below show that these fisheye lenses are not properly clipped. One shows the top fisheye lens is out of range, and the other shows the right fisheye lens is out of range.
        • After your shooting is complete, you can check if the panorama is perfect (this includes checking both ceiling and floor). If don't feel the photos are perfect, for example, if you see black edges on the ceilings and floors, simply select “retake” and adjust the clip location of the fisheye lens on your phone.
        • If the panorama photo has overlapping shadows or blurs, fix your stand and retake the photo.
      • Shooting position

        • We recommend placing the tripod in the middle of the room as much as possible. If you get closer to the carpet or furniture during the shooting process, it may cause problems when connecting the panorama photos. Please also avoid getting too close to the wall, as this can reduce Suggest: (increase) the possibility of focus failure.
    • b.Please try to keep your phone camera aligned with the spin button on the rotator.

    • c.Set the rotator to a height of 3’9” to 4’2” cm on a stable stand.

      • Make sure that the stand is stable and perpendicular to the rotator. If it is not straight, it will cause the entire 360° panorama to skew.

      *Tips for choosing a tripod : We recommend selecting a stable and reliable stand to avoid shaking and skewing caused by the rotator with the phone attached. This affects the quality of the panorama.

  • 2.What to do before shooting
    • a.Clean the rooms

      In order to ensure your virtual tour is perfect, make sure each room is clean, for example, just like how it appears in the showroom.
    • b.Shoot in a well-lit environment

      Insufficient lighting can easily lead to poor quality panoramas. Make sure that any curtains are open and the lights are turned on during the shooting process to make your space look bright.
  • 3.Shoot a panorama and create a virtual tour
    • a.Tips on shooting the panorama

      • In order to easily connect the panoramas through hotspots in the future, we recommend to include at least one other hotspot during shooting.
      • Tips on shooting small, medium, and large size rooms *Small-Size Room (bathroom, laundry room...)
        • Place your phone and the rotator in the corner or at the doorway to capture the entire space.
        • Place your phone in a lower position to capture more details.
        *Medium-Size Room (bedroom, kitchenette...)
        • As much as possible, place both your phone and the rotator in the center of the room. If there is furniture present, aim to shoot at a distance, preferably, one-step away from the furniture.
        • The medium-size room is suitable for representing the entire space with one single panorama.
        *Large-size room (living rooms, kitchens, open layouts...)
        • A large-size room is suitable for taking a few more additional panoramas to combine into the entire space.
    • b.Preview your results after shooting

      We recommend to preview your shot results after each individual shot. If you are not satisfied with the photo, you can adjust and retake it. After confirming that there isn’t any problem, you can then move to the your next shooting spot.
    • c.Save or delete the panorama

      After you shoot a panorama, you can save it if the quality is good. You also have the option to delete it if the quality is bad. Taking too many panorama shots will cost you lots of time during the selecting and uploading process. We recommend to only keep the ones that you will be using.
    • d.Name the panorama

      It is recommended that you should name the panorama after it has been taken. This will help you quickly recall the scene which you just shot when editing numerous shots. It is also very helpful for connecting different scenes.
  • 1.Sign in to your Asteroom app.
  • 2.Select your virtual tour, and select the panorama that you want to add to your description.
  • 3.Click on the “More” button below, and add a description or object to the panorama.
    • Information tag: descriptions use text, images, and videos to describe the detail features in the panorama.
    • Next room: Used to connect panoramas.
    • Text: Uses text to describe the features in the panorama.
    • Image: Add an image to the panorama.
    • Video link: Add a video to the panorama. *The source of the video is a link (example: add a YouTube link).
    • 3D text: Add 3D text to the panorama.
    • Link: Add a link to the panorama.
    • Insert logo: Add your personalized logo to the bottom of the virtual tour.
    • Update thumbnail: Sets the current image as the start screen when people begin browsing.
    • Preview: Preview the virtual tour.
  • 1.Sign in to your Asteroom app.
  • 2.Select a virtual tour and then click on the “Floor Plan” tab. Select the floor plan using the “+” button located at the lower right corner and upload your floor plan.
  • 3.When uploading is complete, click the floor plan you just uploaded to add in the hotspots on your floor plan. You can quickly switch between your floor plan and panoramas through these newly added hotspots.
  • 4.When you press back button, your progress will be automatically saved.

Once you have completed the virtual tour, you can now share your virtual tour to the entire world using the steps below.

  • 1.Sign in to the Asteroom app and select the virtual tour you want to share.
  • 2.Click to open the menu and select "Enable sharing"
  • 3.Click the Share button.
  • 4.You can choose how you want to share your virtual tour. For example, you can share the link on various places: share it on the LINE app, Facebook, and more.
  • Step 1.In your web editor, select the project and choose “share.”
  • Step 2.Select Embed Code, and click “Copy to clipboard.”
    <iframe src='https://www.asteroom.com/pviewer?token=2DZi4jJZ6kusmeN7YY6eWg&stopbgaudio=1&autorotation=0&autonav=0' width='800' height='450' frameborder='0' bgcolor='transparent' target='_blank' allowfullscreen webkitallowfullscreen mozallowfullscreen></iframe>
  • Step 3.Paste the copied code on your webpage. If you want to adjust the display frame size, you can change the values of the width and the height.
  • Helpful Tip: Autorotation 0 or 1 is used to set to auto-rotate on or off. The stopBGAudio function 1 or 0 is used to turn the preset background music on or off.
  • 1.Open a virtual tour right on your phone or click here to view an example. You can also scan the QR Code shown below:
  • 2.Click on the list icon in the upper right corner, and select VR.
  • 3.Position your phone horizontally, then insert it in a VR device (Google Cardboard, etc).
  • 4.Put on the VR device and start enjoying the amazing virtual tour experience!
  • 1.Open your Asteroom app, then go to the Material section.
  • 2.Click , and select the photos you’d like to export.
  • 3.Click share, then select your export destination (we recommend to use cloud storage such as Google Drive or Dropbox). This is so you can be able to download and edit directly on your computer.
  • Tips:
    • a. If you haven’t already installed Google Drive or Dropbox, please install these apps first and then sign into Asteroom.
    • b. If you have installed the cloud storage apps and signed in, but still could not see these selections, please use the following steps:
    • c. You may have to create document folders before exporting. This will allow you to easily manage all of your panorama photos.
    • d. Your exporting is complete. You can now download your panorama photos from cloud storage.
  • 1.Open your Asteroom app, then go to the Material section.
  • 2.Click , and then select Browse..
  • 3.Select your preferred cloud storage app and choose the documents you want to import.
  • 4.Importing is now complete.
  • 1.Open your Asteroom app, then go to the Material section.
  • 2.Click , and select the photos you’d like to export.
  • 3.Click share, then select your export destination (we recommend to use cloud storage such as Google Drive or Dropbox). This is so you can be able to download and edit directly on your computer.
  • Tips:
    • a. If you haven’t already installed Google Drive or Dropbox, please install these apps first and then sign into Asteroom.
    • b. You may want to create document folders before exporting. This will allow you to easily manage all of your panorama photos.
    • c. Your exporting is complete. You can now download your panorama photos from cloud storage.
  • 1.Open your Asteroom app, then go to the Material section.
  • 2.Click
  • 3.Importing is now complete.
  • 4.Importing is complete.
  • 1. Login to Asteroom web portal.
  • 2. Click to create an online virtual tour.
  • 3. Fill in the virtual tour details
  • 4. Enter to panorama mode and click to select the panoramas on your computer (you can select one or more panoramas).
  • 5. Once uploaded, you can rename, set view orientation and correct horizontal tilt.
  • 6. To learn how to establish the connection between panoramas, please view our tutorial.

After uploading, you can use the hotspot to establish connection.

  • 1. Click on toolbar and then select .
  • 2. Choose the panorama you want this next room to link.
  • 3. Drag hotspot and place it in the position where you want to move.
  • 4. To learn how to add tags to highlight special in your online virtual tour, please view our tutorial.
  • 1. Select the panorama you would like to tag.
  • 2. Click to open the function menu.
  • 3. Click one of the icons to decide what to do with your panorama.
  • Next room:Build the connection between the panoramas.
  • Text:Add Text description into panorama.
  • Detail description:Allow you to input the text, image and video to supplement the panorama.
  • image:Add image into the panorama.
  • Video Link:Add video link into the panorama such as YouTube link.
  • Video:Embed video into the panorama and support general video file format.
  • 3D model:Embed 3D model into the panorama and support obj、stl、ply、3mf format.
  • 3D Text:Embed 3D text into the panorama.
  • Link:Add the URL link into the panorama.
  • Insert logo:Place personalized logo or company logo on the floor.
  • Panorama video:Embed panorama video into the panorama.
  • 1. Enter the floor plan mode, click and select the floor plan on your computer.
  • 2. Click to add floor plan hotspot.
  • 3. As one indicates the related panorama, please move it on the floor plan to reflect where they were captured and adjust the direction of the view to match with the panorama's default view.
  • 1. Enable the share function and then click the share button. Click the "Copy to clipboard" to copy the embed code.
  • 2. You can adjust the size of the frame by changing the values after the width and height parameters.
  • Pano Kit

    • A set of a bluetooth rotator and a fisheye lens to turn your phone into 360° cameras. It helps you produce 8192*4096 resolution 360° photos
  • Ricoh Theta

    • Asteroom supports Theta series, including S, SC, V, and Z1. You can take shot directly from Asteroom APP. There is no need to import and export photos from Theta APP.
  • Insta360 ONE X

    • Asteroom APP supports Insta360 ONE X. There is no need to import and export photos from its APP.
  • Others

    • You can import 360° photos taken by another 360° cameras or 360° smartphones. Ratio of 360° photos length and width has to be 2:1.
  • Turn on the power of the camera.
  • Press the mode button to select the still image capture mode.
  • Press the wireless button to turn the wireless function on. (The wireless lamp flashes)
  • Display the Wi-Fi settings of the smartphone. And select [ThetaXXXXXXXXXX.OSC] from the network list.
  • Wi-Fi password is the numerical part of the serial number. The number is at the bottom of the camera and in the Wi-Fi name.
  • Login Asteroom APP, tab and switch to Theta mode.
  • When shooting scene appears in the APP window, the camera is connected with Asteroom successfully.
  • Turn on the power of the camera.
  • Press and hold the power button to power on camera, switch to Settings > Wi-Fi > Wi-Fi password to get Wi-Fi name and password.
  • Display the Wi-Fi settings of the smartphone. And select [ONEX?QRR&%NIW] from the network list.
  • Login Asteroom APP, tab and switch to Insta360 mode.
  • When shooting scene appears in the APP window, the camera is connected with Asteroom successfully.
  • Export 360° photos from 360° Devices e.g. Samsung Gear 360
  • Open Gear 360 APP, and click on a 360° photo and save it on the phone.
  • The rest of 360° devices could apply similar rules.
  • Before you start the tour, you should have a VR headset. If you have not yet had or client request, please contact us.
  • How to start the immersive tour

    • Open the virtual tour on your smartphone.
    • Click “more” button and select “VR mode”.
    • Place your smartphone horizontally into the VR headset.
    • Put on the VR headset and start enjoying the immersive tour.
    • To move from one room to another or to access information in the tour, simply point your cursor at the relevant icon for a few seconds.
Our 3D dollhouse service is expected to be launched in August.