Most Popular FAQs
What is Asteroom?
How do we charge? How about renewal?
What kind of smartphones and 360° camera does Asteroom support?
How to redeem voucher?
How can I report issues to Asteroom via Feedback?
Use Pano Kit to Take Panoramas
How can I shoot and create a project?
What should I do if my 360° photos are blurry?
What should I do if the rotator stops rotating?
What should I do if the Bluetooth doesn’t work?
What is the resolution of 360° photos taken by Asteroom?
Edit 360° Virtual Tour
How can I make a floor plan from the app?
How can I connect the panos by setting up "hotspots"?
How can I upload background music?
How can I display agent contact information?
Update the panorama thumbnail on the mobile app and web editor
How can I take screenshots from a 3D virtual tour?
Share Virtual Tour
What is an active tour?
How can I share 360° virtual tour?
How to embed a virtual tour into your web page?
Download your walkthrough teaser video
Privacy and terms
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