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Most Popular FAQs
What is Asteroom?
How do we charge? How about renewal?
What kind of smartphones and 360° camera does Asteroom support?
How to redeem voucher?
How can I report issues to Asteroom via Feedback?
Edit 360° Virtual Tour
How can I make a floor plan from the app?
How can I connect the panos by setting up "hotspots"?
How can I upload background music?
How can I display agent contact information?
Update the panorama thumbnail on the mobile app and web editor
How can I take screenshots from a 3D virtual tour?
Use Pano Kit to Take Panoramas
How can I shoot and create a project?
What should I do if my 360° photos are blurry?
What should I do if the rotator stops rotating?
What should I do if the Bluetooth doesn’t work?
What is the resolution of 360° photos taken by Asteroom?
Share Virtual Tour
What is an active tour?
How can I share 360° virtual tour?
How to embed a virtual tour into your web page?
Download your walkthrough teaser video
Setting up the Pano Kit with your phone
Asteroom app tutorial
How to shoot the perfect panoramic photo
Adding detailed descriptions, texts, images, and links to the virtual tour
Adding the floor plan
Experiencing the virtual tour in VR
View all questions
Asteroom web portal
Build the linking between panoramas to create a virtual tour
Add the information, image, video and 3D object in the online virtual tour.
Upload floor plan
Embed the online virtual tour to website
Devices for 360° Virtual Tour
Devices to take 360° photos
Connect Ricoh Theta with Asteroom
Connect Insta360 ONE X with Asteroom
Create 360° virtual tour with other 360° devices
Use VR headset to experience the immersive tour
Privacy and terms
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